Orders

View online, in-store, and write-down orders; fulfill delivery and collection.

List filters

Toggle Active, Shipped, Collect, and other chips to narrow the list. Search by order number, email, name, or tracking. The channel column distinguishes online checkout from in-store sales.

Fulfillment

1. Open an order to see line items and customer details.
2. For delivery orders, select items to ship and enter tracking URLs.
3. For collection orders, mark items ready, then mark picked up when the customer collects.
4. Issue refunds from the order detail when needed — customer email is optional per refund.

In-store orders

Counter sales use the in-store channel — see In-store sales for how to turn on in-store mode and take payment.