Products

Manage physical and digital products, stock, variations, royalties, customisation, and where each item can be sold.

Quick start

1. Open Products → Add product, or click a product in the list to edit.
2. Add product asks for essentials only. Preorder, backorder, variations, royalty, siblings, and customisation live under Show advanced when you edit.
3. Optional SKU on the product (and on each variation). Letters, numbers, and hyphens. Variations without their own SKU become product-sku:option. Duplicate SKUs are blocked with a clear message.
4. Set the product URL carefully — if it is already in use, TatShop helps you pick another before save.
5. See Product configuration for stock, variations, preorder, backorder, and customisation.
6. Use the Stock tabs (Receive, Stocktake, Adjustments) when you have Products → Stock permission — see Stock.
7. Download a CSV of the products list (respects your current filters) when you need a spreadsheet export.
8. Keep product photo batches under about 18 MB total — larger uploads are blocked with a clear message before save.

Out-of-stock physical products show a sold out badge on the storefront when they cannot be purchased.

Physical vs digital

Physical — stock, variations, preorder, backorder, online and POS channels.

Digital — downloadable after online payment; not sold on POS.

Channels and royalties

Enable each product for online checkout and/or in-store (POS). Optional artist royalty ownership feeds the artist royalty report when settlement or POS sales include that product. Set royalty on the product under Show advanced (not on the artist settings screen).

Categories

Organise the shop with categories/tags so customers can browse. Category management sits with the products area in admin.

On the storefront shop listing, customers can sort by Featured, Price: low to high, or Price: high to low. Optional related products on product pages are configured under Settings → Content.

Preorder vs backorder

Preorder — you know how many are coming, but there will be a delay before fulfillment.

Backorder — allows the product to be sold into negative stock. Can be used in conjunction with preorder. Can only be used when Manage stock is enabled.