Contact inbox

Storefront contact form submissions live under Contacts → Contact inbox.

Inbox

Each submission appears with the customer’s responses and any image attachments. Attachments are kept on the server — click a thumbnail to open it. Configure form fields under Settings → Forms (booking / contact section); notification addresses live under Settings → General. New shops get a booking-oriented field set by default (name, email, phone, artist, placement, size, and message) with reference photo attachments on; change anything you need. Add Break fields to split the public form into steps with a Continue button. Live preview is available while you edit the form.

Linking

From a booking you can search the inbox and link enquiries to the appointment under attachments. Client cards also show related timeline activity.

Notifications

Outbound email and SMS (including contact confirmations where configured) appear under Contacts → Notifications. Password reset messages are excluded from that log for privacy.