Deposits

Collect appointment deposits, send payment links, take QR code payment or manual payment at the counter, and apply credit at POS or settlement.

Deposits live under Contacts → Deposits (you can also open deposit screens directly from a booking).

List filters

Filter by sent, paid, used, refunded, or cancelled. Download a CSV of the current filtered view for your records.

Creating a deposit

1. Choose New deposit and pick a Client, Amount, and optional customer note. You can also start from a booking with Add deposit.
2. Send payment request to email a Stripe Checkout link (confirm before sending), or Collect payment / Take payment at the counter.
3. At the counter, payment options match POS: QR code payment, configured manual methods, and splits — depending on what is configured and enabled under Settings → Payments.
4. Payment setup: Payments.

After payment

Paid deposits become credit on the client. Apply that credit when ringing a POS sale or Settle booking. Issue Refund from the deposit detail when needed. Cancel unpaid requests so they cannot be paid.

Use Forfeit on a paid deposit with remaining credit to record a cancellation fee: choose an amount (up to the remaining balance) and optional description (defaults to Cancellation fee). TatShop creates an in-store order paid with that deposit credit. Optionally email the client.

Use Payment tenders → Correct manuals if the wrong manual method was recorded.

Reports

Reports → Deposit activity covers collected, applied, refunded, and aging unused credit.